Testimonials

J. & E. Price

Off-Market Home Success Story in Dana Point | Sell & Buy

"Leilani did an exceptional job for us to land in our dream neighborhood/home. She facilitated an off market opportunity in a neighborhood that very rarely has homes become available within our budget. To top it off, we had to sell the house we were in within a specific time frame for a specific p..."

"Leilani did an exceptional job for us to land in our dream neighborhood/home. She facilitated an off market opportunity in a neighborhood that very rarely has homes become available within our budget. To top it off, we had to sell the house we were in within a specific time frame for a specific price for the whole operation to work. This was all done during the Christmas holiday season. She did an excellent job and we'd highly recommend her to anyone who is serious about achieving their real estate goals. Thank you very much."

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M. & C. Kirkland

Coordinated Sale & off-market Purchase Success in a Low-Inventory Neighborhood | Dana Point

"We came to Leilani with an almost impossible scenario and she delivered 110%. She was very transparent from the start and eager to take on the challenge we gave her. And it payed off. She helped us find our dream home, in our budget , in a neighborhood that never has turnover, in the middle of th..."

"We came to Leilani with an almost impossible scenario and she delivered 110%. She was very transparent from the start and eager to take on the challenge we gave her. And it payed off. She helped us find our dream home, in our budget , in a neighborhood that never has turnover, in the middle of the holidays. Plus, having to sell our current home and time perfectly with the purchase of our new home was no easy feat. She was always respectful of our time and carefully did her work with minimal disruption to our young family. I truly believe she is the reason we were able do the impossible. Her professionalism, attention to detail, local relationships, and overall strategy makes her the best of the best! We could not have done it without her."

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J. and A. Lewis

Multiple Full-Price Offers Through Strategic Marketing | Dana Point Seller

"Leilani was an amazing Realtor to work with. From start to finish, she was nothing but professional, efficient, and she delivered on everything she said she would. Her knowledge of local real estate and ability to market allowed us to get multiple full-price offers. She was a delight to work with..."

"Leilani was an amazing Realtor to work with. From start to finish, she was nothing but professional, efficient, and she delivered on everything she said she would. Her knowledge of local real estate and ability to market allowed us to get multiple full-price offers. She was a delight to work with and was always in constant communication with us. We always felt confident in her ability to work with us and the buyers of our home. I would highly recommend Leilani and her team to sell or find you a home! Beyond five stars!!"

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DEBBIE M.

Full-Service Home Sale Success in Dana Point | Seller

"Leilani Serrao-Baker is a quintessentially professional real estate agent. We interviewed several agents to find just the right person to represent us in selling our Dana Point home of thirty years. Leilani listened to our expectations and concerns and immediately made us comfortable with her pro..."

"Leilani Serrao-Baker is a quintessentially professional real estate agent. We interviewed several agents to find just the right person to represent us in selling our Dana Point home of thirty years. Leilani listened to our expectations and concerns and immediately made us comfortable with her professional approach. She is vibrant, energetic, personable, and very knowledgeable. Upon selecting her as our agent, Leilani took care of the logistics of selling our home. She immediately arranged the services required to prepare our house for market, including the flooring contractor, roofer, landscaper, carpenter, painter, and stagers. Her photographer took beautiful exterior and interior photographs for the real estate advertisements that highlighted our home's best features. Although our escrow was short, it was stress-free due to her ability to handle any issue that arose. Leilani was always available by phone, text, or email and she regularly checked in to guide and comfort us during the sale. We have been through several real estate transactions and Leilani is by far the very best agent we have ever worked with! We are grateful that Leilani Serrao-Baker represented us in the sale of our beloved Dana Point home and without reservation, highly recommend her! 32831 Leah Dr. Dana Point."

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David H.

Over Asking Price with Multiple Offers in a Shifting Market | Dana Point Seller

"I can’t stress enough how positive my selling experience has been with Leilani. Very professional from start to finish. Extremely easy to deal with, a great communicator with that personal touch. I followed her experienced advice from day 1, which resulted in 5 strong offers within days of the op..."

"I can’t stress enough how positive my selling experience has been with Leilani. Very professional from start to finish. Extremely easy to deal with, a great communicator with that personal touch. I followed her experienced advice from day 1, which resulted in 5 strong offers within days of the open house. I needn’t have worried about selling in a soft market as my house sold quickly for over asking price. Thanks Leilani, it’s been an excellent experience."

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G. BOUTON

Trusted Guidance and Honest Advice in San Juan Capistrano, Orange County Real Estate

"When choosing a real estate agent/advisor I look for three principal characteristics: knowledge, dedication, and truthfulness. Leilani exhibits all three in a special blend. She knows her market intimately and is able to save time by prescreening possibilities based on her client's priorities. He..."

"When choosing a real estate agent/advisor I look for three principal characteristics: knowledge, dedication, and truthfulness. Leilani exhibits all three in a special blend. She knows her market intimately and is able to save time by prescreening possibilities based on her client's priorities. Her dedication to you as her client is impressive. She responds immediately to questions and works hard to ensure she keeps updated on market developments. Importantly she is also not afraid to point out her concerns and discuss possible negative aspects of properties. All in all, she was all I had hoped for and more. I have no hesitation in recommending her."

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ALICIA Z.

Authentic, Client-First Real Estate Experience | Dana Point

"Leilani was by far one of the best! She understood us and had a special touch. There was no fake front about her. Such an incredibly refreshing realness about her. Very thankful we stumbled across her!"

TEGAN C.

Under Contract in 7 Days with Strategic Pricing & Preparation | Dana Point Seller

"Leilani did everything we asked and more, providing accurate and precise guidance on pricing and sales or marketing strategy used. She provided a 'tick list' of things we needed to do, and worked with a budget in staging and preparing our home. We had an offer in four days and under contract in s..."

"Leilani did everything we asked and more, providing accurate and precise guidance on pricing and sales or marketing strategy used. She provided a 'tick list' of things we needed to do, and worked with a budget in staging and preparing our home. We had an offer in four days and under contract in seven, which we considered a great result. I'd recommend Leilani wholeheartedly to anyone."

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NICOLE & BRIAN P.

Professional, Organized Home Sale with Clear Communication | Dana Point seller

"We very much appreciated Leilani's professionalism and willingness to go above and beyond throughout the process of selling our home. She communicated and completed all aspects of the sale of our home in a very timely manner and with exceptional organization, making everything less stressful. In ..."

"We very much appreciated Leilani's professionalism and willingness to go above and beyond throughout the process of selling our home. She communicated and completed all aspects of the sale of our home in a very timely manner and with exceptional organization, making everything less stressful. In addition, she is a very kind person which made it especially nice to work with her."

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GILBERT K.

From Unsold to Record Result: Relisted and Sold for $1.5M | Dana Point Seller

"Hands down, the most amazing, energetic, and positive agent! Leilani is very easy to work with and as a team, we were able to get the max for my listing. After attempting a sale with 2 different agents and being unsuccessful, I wasn’t sure what to expect. I was expecting $1,375,000 and after walk..."

"Hands down, the most amazing, energetic, and positive agent! Leilani is very easy to work with and as a team, we were able to get the max for my listing. After attempting a sale with 2 different agents and being unsuccessful, I wasn’t sure what to expect. I was expecting $1,375,000 and after walking me through the process of preparing my home to look its best and her marketing strategies, she got me $1,500,000. Thank you, Leilani and I’m sure we will work together again."

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Paul R. | Dana Point SELLER

Guided Home Sale with Expert Insight and Steady Support | Dana Point Seller

"Leilani knows the market and how to work with clients. She has an eye for what is needed and can guide you through the process of selling a home with grace and patience. I am happy that she helped me through all the challenges that arose with my home. Here attitude kept things in order. I am grat..."

"Leilani knows the market and how to work with clients. She has an eye for what is needed and can guide you through the process of selling a home with grace and patience. I am happy that she helped me through all the challenges that arose with my home. Here attitude kept things in order. I am grateful she was there for me when I sold my home and a new family bought it. So many things to be aware of and Leilani was a blessed sounding board. I would highly recommend her with ease. She was simply the best!"

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J. Bachman

Strong Negotiation and Cost-Effective Staging for Maximum Impact | Dana Point Seller

"Leilani's ability to stay calm and negotiate with some unreasonable buyer and buyer's agent requests right before closing was impressive. She kept her cool when I lost mine but was certainly no pushover! She is also a very talented interior designer and was able to work with me in order to stage ..."

"Leilani's ability to stay calm and negotiate with some unreasonable buyer and buyer's agent requests right before closing was impressive. She kept her cool when I lost mine but was certainly no pushover! She is also a very talented interior designer and was able to work with me in order to stage our home with existing and new items at very a reasonable cost. That part of the process was a lot of fun and the results were so much better than if we had simply contracted a third-party 'stager' as one of the other brokers I interviewed had suggested. I was able to stage my old home for maximum effect and furnish much of my new one with the same effort/budget! Two birds with one stone! Thanks, Leilani!"

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KENDRA F.

Top Dollar Sale with Elite Price Per Square Foot | Dana Point Seller

"I am writing to express my deepest appreciation for your invaluable help in selling my family home for 27 years. Your advice, from updating certain areas to staging, made all the difference in getting top dollar for my home. And we certainly did! Second highest in Dana Point in price per square f..."

"I am writing to express my deepest appreciation for your invaluable help in selling my family home for 27 years. Your advice, from updating certain areas to staging, made all the difference in getting top dollar for my home. And we certainly did! Second highest in Dana Point in price per square foot. In addition, your negotiating skills are exemplary. Your ability to get me the full price in a matter of days was amazing and I can't thank you enough for all your help. It felt like I was dealing with my best friend or a family member. Selling a family home is not an easy task and you were always there ready to help me. It was just an all-around, great experience and I thank you for that!"

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ELSA Z.

1031 Exchange and Contingent Sale Successfully Navigated | LA Seller & Dana Point Buyer

"The decision to move from Venice to Dana Point was easy. To buy and sell with a contingency is not so easy. Having said that, using Leilani Serrao-Baker as my REALTOR was my best decision. To complicate matters, the transaction involved a 1031 Exchange and having to give a 2-month notice to tenan..."

"The decision to move from Venice to Dana Point was easy. To buy and sell with a contingency is not so easy. Having said that, using Leilani Serrao-Baker as my REALTOR was my best decision. To complicate matters, the transaction involved a 1031 Exchange and having to give a 2-month notice to tenants. Leilani took charge and navigated each obstacle with great professional knowledge and confidence. Leilani is not only a person with integrity, but her attention to detail and solving problems made the experience less stressful. She is 150% dedicated to her clients to make sure their dream home becomes a reality. Leilani is not the typical pushy agent, but an agent not only with integrity but also with kindness and honesty."

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KATIE L.

Guided Long-Time Home Sale with Expertise and Care | Sea Canyon, Dana Point Seller

"I recently had the privilege of working with South Orange County REALTOR Leilani Serrao-Baker in selling my home in the Sea Canyon community of Dana Point. Having my Dana Point home for over three decades there were emotions involved for me. Leilani knows how to keep on track and understands the ..."

"I recently had the privilege of working with South Orange County REALTOR Leilani Serrao-Baker in selling my home in the Sea Canyon community of Dana Point. Having my Dana Point home for over three decades there were emotions involved for me. Leilani knows how to keep on track and understands the process of selling a home. I am very grateful for all the moments and how she stepped up at every turn. She shinned as an expert, with patience and persistence. While we were challenged with unexpected delays, Leilani was the voice of guidance in dealing with each and every challenge and met each one with tenacity, always providing options and solutions. Leilani is the consummate real estate professional and I recommend her as highly as it is possible, she is simply the best! Thank you, Leilani Serrao-Baker for being there for me and my family. Please feel free to contact me if you would like a verbal recommendation."

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Cathy G.

Leased in Weeks with Strategic Preparation & Marketing | Dana Point

"Leilani Serrao-Baker is a great realtor with lots of experience representing clients in and around the Dana Point community. She helped us prepare, list and find tenants for our Dana Point home in 2025 within just a few weeks. Leilani is always responsive and very pleasant to work with. Highly re..."

"Leilani Serrao-Baker is a great realtor with lots of experience representing clients in and around the Dana Point community. She helped us prepare, list and find tenants for our Dana Point home in 2025 within just a few weeks. Leilani is always responsive and very pleasant to work with. Highly recommend her as your expert realtor!"

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Angela D.

Seamless Relocation to Dana Point with Trusted Guidance

"Leilani is simply the best. She recently helped our family relocate from out of state to Dana Point. We had such an amazing experience partnering with her to make this happen. From our initial phone call to signing the final closing paperwork, Leilani made herself available every step of the way...."

"Leilani is simply the best. She recently helped our family relocate from out of state to Dana Point. We had such an amazing experience partnering with her to make this happen. From our initial phone call to signing the final closing paperwork, Leilani made herself available every step of the way. She is incredibly knowledgeable about South County (and beyond) and will give it to you straight. Her honesty, integrity and general passion for her business/clients is second to none. We are so appreciative of everything you do and thanks again for making our Cali dream come true Leilani!! "

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Larry G.

Highest Price Per Square Foot Achieved with Strategic Marketing | Dana Point Seller

"Leilani is the consummate professional. She knows the market and is very good in marketing your house for maximum value. She sold my house for the highest price per square foot in our neighborhood! Couldn't be happier!"

Samuel M.

Expert Buyer Guidance with a Client-Focused Approach | Dana Point Buyer

"Leilani, is a true expert in her field. Her ability to read the customer and their needs is second to none. I’m so thankful for the professionalism and expertise that Leilani provided while making a big decision of a home purchase."

Kristin C.

Client-First Sale and Purchase with Expert Local Insight | Dana Point Seller

"Leilani represented me in the sale of my house and the purchase of my condo. I felt like she had an intimate understanding of the things that were important to me. She listened carefully and asked me good questions. I never felt like she was pushing me and held my interests first. She handled all..."

"Leilani represented me in the sale of my house and the purchase of my condo. I felt like she had an intimate understanding of the things that were important to me. She listened carefully and asked me good questions. I never felt like she was pushing me and held my interests first. She handled all challenges with grace and professionalism. She negotiated openly and honestly. When it comes to real estate in our area, she knows each neighborhood, down to the street level."

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Mike D.

Out-of-State Relocation to Dana Point with Expert Guidance

"Leilani is simply the best. She recently helped our family relocate from out of state to Dana Point. We had such an amazing experience partnering with her to make this happen. From our initial phone call to signing the final closing paperwork, Leilani made herself available every step of the way...."

"Leilani is simply the best. She recently helped our family relocate from out of state to Dana Point. We had such an amazing experience partnering with her to make this happen. From our initial phone call to signing the final closing paperwork, Leilani made herself available every step of the way. She is incredibly knowledgeable about South County (and beyond) and will give it to you straight. Her honesty, integrity and general passion for her business/clients is second to none. We are so appreciative of everything you do and thanks again for making our Cali dream come true Leilani!!"

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Khurram K.

Found the Perfect Home in the Right Neighborhood | Off-Market Dana Point Buyer

"Leilani Serrao-Baker is the best realtor we have ever worked with. Mrs. Serrao-Baker Knowledge of the local market and her responsiveness, understanding and delivery of her customer needs is precisely what makes her the best. We couldn’t be more grateful to her for helping us find our house in th..."

"Leilani Serrao-Baker is the best realtor we have ever worked with. Mrs. Serrao-Baker Knowledge of the local market and her responsiveness, understanding and delivery of her customer needs is precisely what makes her the best. We couldn’t be more grateful to her for helping us find our house in the exact neighborhood we always wanted."

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Miriam A.

Sold in a Challenging Market with Creativity and Confidence | Laguna Niguel Seller

"Leilani Serrao- Baker impressed us with her initiative by knocking on our door pre-Covid, convinced us with her enthusiasm and negotiation skills to list even during a fickle market, wowed us with her hard work and creativity staging the house for sale, and secured our trust and peace of mind dur..."

"Leilani Serrao- Baker impressed us with her initiative by knocking on our door pre-Covid, convinced us with her enthusiasm and negotiation skills to list even during a fickle market, wowed us with her hard work and creativity staging the house for sale, and secured our trust and peace of mind during the sometimes very quiet and other times fast paced sales arena during the health lock down we found ourselves in. Leilani Is a passionate real estate sales professional who brings her natural charm, kindness and positive energy into every aspect of selling houses. Leilani provides a client experience that is very personalized with above-and-beyond service while delivering the end result of a sold house!"

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Susan R.

A Hassle-Free Off-Market Sale When the Timing Was Uncertain | Seller, Dana Point

"“Leilani Serrao-Baker was featured in Keycrew Journal in April, 2026 and she is right on, as a real estate agent in high-cost markets, real estate is becoming a relationship business again! It’s a good thing we trusted Leilani Serrao-Baker to handle our real estate sale in Dana Point, CA. We wer..."

"“Leilani Serrao-Baker was featured in Keycrew Journal in April, 2026 and she is right on, as a real estate agent in high-cost markets, real estate is becoming a relationship business again! It’s a good thing we trusted Leilani Serrao-Baker to handle our real estate sale in Dana Point, CA. We were back and forth constantly trying to figure out; do we sell now? later? how much? how little? When will be the right time for us? The roller coaster was getting stressful and we needed to move forward. We talked with Leilani one day and explained to her where we were at, she replied that she had at least three couples who would be interested in buying our home, in our area, AND we could do it OFF-MARKET! We needed a hassle-free sale and Leilani made that happen every step of the way. She knows the market and stays up to date, but the most important thing? Having the actual contacts and talking to people to see where they are in the mix. She was able to match us to the family who bought our home at a price that was great for us, and for them. It was a win-win! In our opinion, it’s the best way to go buying or selling. Give her a call, you won’t regret it.” "

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Jack M.

Navigating a Difficult Sale with Unexpected Repairs | Seller, Dana Point

"“If you are looking for a great five-star Realtor in the Dana Point area, I have the person for you. Leilani did an outstanding job selling our house despite it needing significant repairs. When the inspection revealed more issues than expected, she stayed calm and guided us through negotiations..."

"“If you are looking for a great five-star Realtor in the Dana Point area, I have the person for you. Leilani did an outstanding job selling our house despite it needing significant repairs. When the inspection revealed more issues than expected, she stayed calm and guided us through negotiations that worked out well for us and the buyers. Her professionalism made all the difference in a difficult situation. My wife and I highly recommend Leilani Serrao-Baker with Civitas Realty!” — Jack M. | 33062 Elisa Drive, Dana Point | Seller "

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Chrissy W.

Two Years of Persistence—and Buyer Advocacy That Saved Tens of Thousands | Buyer, Dana Point

"“Leilani was as dream to work with. It took us two years of shopping and offering to finally close on a home. Leilani was attentive to our needs and an expert in market trends in this unique southern California market. She stayed loyal to us for those two years, sending us homes right as they hit..."

"“Leilani was as dream to work with. It took us two years of shopping and offering to finally close on a home. Leilani was attentive to our needs and an expert in market trends in this unique southern California market. She stayed loyal to us for those two years, sending us homes right as they hit MLS. Most importantly, she cares about our family, fought for us and is not in this career field to just make money, I felt like a friend and not a dollar sign. The home we just closed on is where I really saw Leilani's gifts. She knows her job inside and out, knows how to protect her clients and saved us tens of thousands of dollars by just glancing at paperwork. If you're in the market to buy, please go with the best. Her team, their vision for their company, and family oriented approach is magic.” — Chrissy W. | 33352 Sea Bright Dr, Dana Point 92629 | Buyer"

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Lora S.

A Five-Time Homebuyer Calls Her the Best Realtor They’ve Worked With | Buyer, South Orange County

"“I have purchased many homes(5) in my lifetime; Leilani ranks as the best realtor I have ever worked with! To begin with, she listened Very Carefully to our wish list and then worked diligently and effectively to show us properties within those parameters She was always pleasant and available, re..."

"“I have purchased many homes(5) in my lifetime; Leilani ranks as the best realtor I have ever worked with! To begin with, she listened Very Carefully to our wish list and then worked diligently and effectively to show us properties within those parameters She was always pleasant and available, responding usually within hours of our text or phone calls. Highly knowledgeable of the various South OC neighborhoods, legal contracts, and was kind, but shrewd in her negotiations on our behalf. She also represented us at our house inspection when we could not be there, and knew exactly what questions to ask. Above and beyond all this, she recommended an excellent lender-that we ultimately used. We would recommend Leilani to everyone- but especially first-time or unconfident buyers, as she will be there for you to inform and reassure you every step of the way!”"

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Maryann S.

Multiple Offers and an Above-Asking Sale | Seller, San Juan Capistrano

"Leilani is fantastic sold a property in San Juan Capistrano with multiple offers and above asking. She really is a professional and very considerate and kind to her clients. Maryann S. Seller"